Description

General Statement of Responsibilities:

The Chief Operating Officer, under the supervision of the TN CEO, assesses, seeks out, and pursues new development opportunities. The COO is responsible for the development of public and private collaborative agreements; new services and/or acquisitions; promoting a strong corporate culture focused on a balanced approach to the business of human services.

Position Duties:

Enhances collaborative relationships with government leaders and community stakeholders; and provides ongoing support and guidance to State Executive Leadership

Contributing to the Performance Improvement Cycle, including the analysis and use of data to continuously improve client and program services

Drives innovation with input from the team to establish annual goals for program improvement in relation to corporate goals in the areas of fiscal management and program development

Provides leadership and support in the negotiation of and execution of contract proposals

Identifies state and national trends which support community-based mental health alternatives among diverse populations

Identifies and assesses national, state, and local marketing opportunities through conferences, workshops, vendor fairs, and ensuring programs are represented at applicable events

Provides leadership and ongoing support in the development and implementation of new service markets

Establishes facility budgets; maintaining fiscal integrity and sustainability at the program level by keeping a balance between cost control and resources for expansion and improvement; initiating marketing plans

Builds internal and external relationships with integrity; coordinating region-specific accounts payable and accounts receivable

Improves pursuit of organizational excellence for Camelot operations through working directly with Regional VP's and Cost Center Directors; reviewing systems and correcting operational inefficiencies, while simultaneously working to maximize performance

Interviewing and hiring employees; planning, assigning, and directing workflow; appraising performance; disciplining employees; addressing complaints and resolving issues; and other duties as assigned

Qualifications:

A minimum of Bachelor's degree in Counseling, Social Work, Psychology, Social Science, Law, Business Administration, or related field. A minimum of 5 years experience in program management, supervision, administration and development; proven experience facilitating collaborative public and/or private partnerships; and sensitive to other cultures and socioeconomic levels.