• Develop and implement innovative short and long-range strategy to achieve initiatives, priorities and goals of the department. Ensure the strategy aligns with the overall mission and vision of UnityPoint Health and its affiliates.
• Drive execution and transformational change within the team to ensure effective, efficient, sustainable, compliant, and leading-edge operations to contribute to the financial success of UnityPoint Health.
• Build and maintain relationships with stakeholders, regions, and team members creating an environment where UnityPoint Health values are continuously exceeded.
• Oversee new systems, products, and business implementations for UPAW. Assess organizational strengths and weaknesses to recommend enhanced operational model.
• Provide oversight to the day-to day operations of the department ensuring quality and customer satisfaction are optimized for cost effectiveness and financial vitality are maintained and enhanced.
• Provide leadership to create an environment of transformation around operations and maintain a culture of trust, accountability, and communication.
• Lead standardizing, creating and sustaining a common culture and high performing operation aligned with UnityPoint Health priorities and serving the needs of our regions and patients.
• Motivate, facilitate, mentor, and coach team to deliver high-quality, cost-effective services. Facilitates the ongoing learning, well-being, professional satisfaction and development of staff through training, work assignments, increased responsibility, and mentoring.
• Evaluate performance of direct reports and teams. Make recommendations for personnel actions and motivate employees to achieve peak productivity and performance.
• Develop and ensure metrics, goals, and projects are executed, tracked and accomplished for the department.
• Develop procedures and policies for the operation of department, process and team members.
• Develop department budgets for staffing, operations, and capital resources. Manage actual costs to budget and proactively address any unfavorable budget variances.
• Maintain a strong, collaborative relationship and provide clear communication with all facilitates.
• Present data, strategies, and progress toward goals in various governance management forums.
• Participate in applicable management team meetings and addressing issues for sustained improvement.

Bachelors Degree with 7 + years experience

Masters Degree Preferred

• Strong leadership skills including professionalism, interpersonal skills, ability to communicate effectively through written and verbal methods, process improvement skills.
• Demonstrate and promote system thinking, including strong understanding of interrelationships of departmental delivery systems and the ability to collaborate across service lines and affiliates to ensure integrated delivery of services.
• Demonstrated change management knowledge
• Demonstrated ability to lead cross functional teams.
• Demonstrated ability to lead by influence.
• Requires highly developed communications and negotiation skills to effectively work with all levels of management throughout the UnityPoint Health, its subsidiaries and affiliates