PBX operator is the first contact and first voice of city bank, this person must possess a pleasant, friendly and clear tone to communicate and direct high volume of calls coming into the bank. Prior PBX knowledge is desired with attention to detail. Calls will be re-routed to either our officers, employees, or placed into our Customer Experience Center queue. Must be able to make quick decisions and understand that all customer information is confidential. Customer service is a high priority. Must be able to work in a small place with long periods of sitting. PBX reports all personal, customer related and technical problems to manager. Hours of PBX are 8-5;8:30-5:30; 9:00-6:00. PBX operators will call manager if not able to come into work. Must be a team player and willing to join in team meetings to promote the well being of the Customer Experience Center. PBX will be reviewed after the first 90 days, at year end or as the need arises.

Equal Opportunity Employer/Veterans/Disabled