Trident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America. Trident is a privately held, 100 percent USA-owned company with primary seafood processing operations and fleet support in twelve Alaska communities. Trident's global operations produce finished wild Alaska seafood products in 6 countries and its sales teams serve customers in over 50 countries. Trident employs approximately 9,000 people worldwide each year and partners with over 5,400 independent fishermen and crewmembers. Species harvested and processed by Trident include virtually every commercial species of salmon, whitefish, and crab harvested in the North Pacific and Alaska. The global supply chain also includes cultured and wild species from a network of trusted sources worldwide.

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Summary: The Employee Services Associate provides support to employees transiting through Anchorage to our Alaska shore plants. This position, which is based in Anchorage, will be required to perform varied tasks throughout the day and maintain a flexible schedule.

Key Responsibilities:

• Represents Trident's Anchorage team in meeting employees or contractors transiting through Anchorage and providing pick up, drop off, and other needed ground transportation service.
• Ensures appropriate overnight lodging is secured for employees and contractors as needed and check-in is successful.
• Provides assistance to employees and contractors with logistic issues including facilitating rebooking of flights and transportation back and forth to airport as needed.
• Provides or facilitates meals, incidentals, and other assistance to employees and contractors while transiting Anchorage.
• Communicates effectively by phone, text/app, and email in fast-paced environment with Anchorage-based team to ensure decisions and directions are based on up-to-date information.
• Provides friendly, helpful communication and assistance and treats all employees, contractors, and visitors with respect.
• Maintains good relationships with vendors and community partners.
• Picks up mail and ships parts and materials, ensuring items are moved, gathered and/or distributed accurately; verifies and records quantity and quality of incoming materials by utilizing computer programs to ensure accurate inventory control and shipping documents.
• Various duties as assigned.

Additional Responsibilities:

• Acquires knowledge of Trident's Environmental and Safety Policies by completing required training programs and performing designated work activities in accordance with training and procedures/work instructions
• Notifies designated personnel of any environmental or safety incidents or risks not previously documented, in accordance with Environmental Awareness and/or safety trainings

Minimum qualifications:

• 1 year experience in applications of Microsoft Office - Outlook, Excel, Word.
• Strong organizational skills, and ability to prioritize while handling multiple tasks in a timely manner.
• High school diploma or general education degree (GED); and three to six months related experience and/or training; or equivalent combination of education and experience.
• Must have a valid driver's license.
• Clear and effective written and verbal communication and strong interpersonal skills.
• Able to work both independently and within a team generating results with general/minimal guidance.
• Ability to be flexible on schedule; nights, weekends and holidays as needed.

Preferred qualifications:

• Travel, logistics or related experience preferred.

Work authorizations:

• This position is not eligible for immigration sponsorship