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Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.
The opportunity
Southern New Hampshire University is currently seeking one Graduate student as an assistant for our Campus location to provide assistance to the Office of the University Registrar.
Essential Duties and Responsibilities:
- Assist teams in meeting deadlines and SLAs with tasks and responsibilities by working cross-functionally across the office. This may include assisting with data entry for graduation records, sending mail merges about pending conferral, responding to Service Portal requests, registering students for courses, processing transfer credit course deletions, processing enrollment verifications, unearned F grades, and Scholastic Standing, etc.
- Provide customer support to students and staff that contact the Registrar's Office via the Service Portal
- Daily/weekly review and processing of discrepancy reports
- Additional duties as assigned
Minimum Qualifications:
- Enrollment in a Graduate program at SNHU
- Bachelor's Degree
Preferred Qualifications:
- Intermediate experience in Microsoft Excel
- Ability to provide attention to detail and high-level accuracy
- Willingness to learn and develop skills
- Conscientious and hardworking
- Ability to work independently and collaboratively with other office employees
- Ability to work at least one weekly shift in-office
- Ability to commit to at least one year of employment
Work Hours:
- 15-20 hours per week with flexibility to meet business demands as needed within the following office hours: Monday through Friday, 8:00 AM to 4:30 PM
- Optional additional hours during break weeks
Learning Outcomes/Skills Learned:
Interpersonal communication, time management, teamwork, use of university software systems, ethical behavior
Please submit your class schedule, in addition to your resume, with your application.
We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.
Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.
Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.