Alliant Insurance is hiring a Customer Service Representative for our Long Prarie, MN office with the Breitenfeldt Group!
POSITION HIGHLIGHTS:
* Monday - Friday, 8:00AM - 4:00PM
* Onsite at our office with remote work on Friday: 720 Commerce Rd, Long Prairie, MN 56347
SUMMARY
Are you passionate about customer service and looking for a career opportunity with advancement? If YES, we are looking for you to join our team as a Customer Service Representative.
We offer a challenging, fast-paced environment ideal for someone with a strong customer service and/or sales background. We are looking for motivated and enthusiastic professionals who share our commitment to excellence in sales and service.
In this position, you'll provide a wide variety of highly valued support services to our external customers and our licensed insurance agents. Advancement opportunities are available!
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Place outbound and receive inbound calls
* Promote the company's product portfolio and provide service assistance to consumers
* Respond to consumer inquiries through inbound and outbound calls as well as internet inquiries
* Partner with sales team to better assist their clients
* Other duties as assigned
QUALIFICATIONS
EDUCATION / EXPERIENCE
High School Diploma or GED required
Minimum 1 year customer service or call center experience required
Ability to multi-task and handle a fast-paced work environment
Ability to navigate multiple electronic programs
Sales and Solutions or Contact Center experience a plus
Highly effective verbal and written skills preferred
Ability to perform and act professionally in all situations
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