Job Summary The Call Center Manager is responsible for overseeing the daily operation of our call center. Ensuring customer service excellence is delivered by training and guiding a team of customer service representatives. Focused on resolving customer complaints, monitoring and evaluating agent performance, maintaining up to date knowledge of products and services and ve

Responsible for receiving, responding, and documenting complaints from the school systems internal and external customers including the Baltimore City Public Schools complaint call center and providing customer service in English and a foreign language. Audits and provides daily maintenance of the Baltimore City Public Schools Transportation Request process. Essential Fun

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, inc

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James

This position performs a variety of functions within the collections division, such as comprehensive coordination for the issuance of all licenses and real estate transfer stamps, payment collection and communication of various village programs, and front line customer interaction via phone, customer service requests, emails, or in person contact. To be successful in this

The Customer Service Representative is engaged in handling orders, telephone and other inquiries from customers. Complies with customer service policies and procedures to ensure consistent customer service and satisfaction to our medical customers. Recommends corrective action, maintains records regarding customer requests and determines work procedures/schedules to exped

Responsible for working with customers to schedule all incoming truck and railroad shipments of waste. Track and provide feedback to customers regarding all new waste profile opportunities. Work with the customers to resolve all discrepancies, secure surcharges, and track this information for billing purposes. Resolve all other Customer Service inquiries. Primary Duties/R

Understands the Dispute process (log and resolve) and works with the global dispute system. Coordinates with front office and arranges to resolve disputes with customer service and sales, with efficiency and quality. Implements new ideas to improve process. Allocates work assignments and roster planning. Prepares team productivity reports. Monitors and reports on standard

We have a Unique opportunity to join our Call Center team in a full time role as a Call Center Representative . We are group of talented, professional individuals passionate about supporting our customers and co workers. We're looking for someone who believes in the mission of a community bank, who gets excited about learning new things, strives to provide exceptional ser

We have a Unique opportunity to join our team as a Call Center Supervisor. We are group of talented, professional individuals passionate about supporting our customers and co workers. We're looking for someone who believes in the mission of a community bank, who gets excited about learning new things, strives to provide exceptional service and thrives in an environment wh

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi